§ Privacy Policy

Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

RS GmbH
Tullastr. 89
79108 Freiburg

See imprint: https://www.repairnstore.ch/impressum

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Processing of personal data

Calling up our website

We collect and save the IP address assigned to your computer in order to transmit the content of our website that you have called up to your computer (e.g. texts, images and files made available for download, etc.) (see Art. 6 Para. 1 lit. b GDPR). We also process this data to identify and track abuse. In this respect, the legal basis is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest in data processing is to ensure the proper functioning of our website and the transactions processed through it.

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Other purposes

Personal data are also processed if you provide them to us of your own accord, for example in the context of an inquiry or a booking or when ordering information material or a newsletter. The legal basis is Art. 6 Para. 1 lit. b GDPR. The data processed by us includes customer data, employee data and data from suppliers, insofar as these are required for the purposes stated in this data protection declaration.

If, as described above, we process your data for the purpose of receiving and processing your respective request, booking or (newsletter) order, you are contractually obliged to provide us with this data. Without this data, we are not able to process the data accordingly.

If you have consented to the processing of personal data (see Art. 6 Para. 1 lit. a GDPR), you can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

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Transfer to third parties

As a rule, your details will be forwarded to the relevant RS GmbH for processing purposes and processed there depending on the service you require.

Information may also be processed by other RS GmbH companies, but only if this is necessary for the purposes stated in this data protection declaration or the other company acts as a service provider / processor bound by instructions.

We sometimes use service providers (based in Germany) who process data on our behalf (e.g. for email marketing, software development or support in processing customer inquiries). In the cases described here, the information is passed on to these third parties in order to enable further processing. The external service providers are carefully selected by us and regularly checked to ensure that your privacy is preserved.

The service providers are service providers / processors bound by instructions and are accordingly obliged by us, among other things, to treat your data exclusively in accordance with our instructions and the applicable data protection laws. In particular, you are obliged to treat your data as strictly confidential; you are also prohibited from processing the data for purposes other than those agreed.

The transfer of data to processors takes place on the basis of Art. 28 Para. 1 GDPR.

We do not sell your data to third parties, nor do we market them in any other way.

In addition, your personal data will be forwarded to the law enforcement authorities and, if necessary, to harmed third parties without your express consent if it is necessary to investigate illegal use of our services or for legal prosecution. However, this only happens if there are concrete indications of illegal or abusive behavior. A transfer can also take place if this serves to enforce terms of use or other agreements. We are also legally obliged to provide information to certain public bodies upon request. These are law enforcement authorities, authorities that prosecute administrative offenses subject to fines and the tax authorities.

This data is passed on on the basis of our legitimate interest in combating abuse, prosecuting criminal offenses and securing, asserting and enforcing claims provided that your rights and interests in the protection of your personal data do not outweigh them, Art. 6 Para. 1 lit. f GDPR.

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Anonymized website tracking

In order to better adapt this website to the needs of our customers, we analyze the visits to our website. We use your IP address, which we anonymize beforehand (and possibly similar numbers that are exchanged between computers during normal Internet use) with the intention of being able to analyze data, including about the on www.repairsntore.de pages visited, through your browser and your computer. Cookies are also set for this purpose. Our cookie only contains a unique number so that you can be recognized on our website, but not on third-party websites. The stored data are evaluated exclusively for statistical purposes; in particular, the IP address is not associated with a specific person. A disclosure to third parties does not occur.

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Use of Google Universal Analytics

This website uses Google Universal Analytics, a web analysis service provided by Google Inc. ("Google"). Google Universal Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is usually transmitted to and stored by Google on servers in the United States.

IP anonymization has been activated on this website so that the IP address of Google users within member states of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened beforehand. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage to provide. The IP address transmitted by your browser as part of Google Universal Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the link below http://tools.google.com/dlpage/gaoptout?hl=de Download and install the available browser plug-in.

You can prevent Google Universal Analytics from collecting data by clicking on the following link. An opt-out cookie is set that prevents the future collection of your data when you visit this website: Deactivate Google Analytics

For more information on terms of use and data protection, see http://www.google.com/analytics/terms/de.html or under http://www.google.de/privacy.html .
We would like to point out that this website uses Google Universal Analytics with the code extension “anonymizeIp” in order to ensure an anonymous collection of IP addresses (so-called IP masking) and to exclude direct personal reference

 

 

Integration of plug-ins of social networks

Our website uses buttons for the social networks

  • facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
  • Google+, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
  • Twitter, Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA
  • Xing, XING AG, Gänsemarkt 43, 20354 Hamburg, Germany
  • YouTube, LLC, 901 Cherry Ave., San Bruno CA 94066, USA

The buttons are marked with the logo of the respective social network. However, these are not the usual social plugins, but buttons with stored links. The buttons must be activated (clicked) separately by you. As long as these buttons are not clicked, no data is transmitted to the social networks. Only when you click on the buttons and thereby declare your consent to communication with the servers of the social network, the buttons become active and the connection is established.

After clicking, the button corresponds to a so-called share plug-in. Information about the visited page is made available to the social network, which you can share with your contacts on your social network. If you want to "share" the information, you must be logged in. If you are not logged in, you end up on the login page of the social network you clicked on and you are no longer on the pages of www.repairnstore.ch. If you are logged in, the information is transmitted that you would like to recommend the respective article.

By activating the button, the social network then receives, among other things, the information that and when you accessed the corresponding page on our website, as well as your IP address, information on the browser used and the language settings. If you click the button, your click will be transmitted to the social network and used in accordance with its data usage guidelines.

When the button is activated, we have no influence on the data collected and the data processing operations and are not responsible for this data processing and in this regard, we are not responsible for the purposes of the GDPR. We are also not aware of the full scope of the data collection, its legal basis, the purposes and the storage periods. Therefore, the information provided here is not necessarily complete.

The data is transmitted regardless of whether you actually have an account with the provider or are logged in there. If you are logged in with the provider, your data will be assigned directly to your account. The providers may also use cookies on your computer to track you.

To the best of our knowledge, the provider stores this data in usage profiles that he uses for advertising, market research and / or needs-based design of his website. Such an evaluation is carried out in particular (also for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. To exercise this right of objection, please contact the respective provider.

The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as your related rights and setting options to protect your privacy can be found in the information:

If you do not want the social network to receive data about you, you must not click the button.

Standard deadlines for the deletion of data

The legislature has issued a wide range of retention periods and obligations. After these deadlines have expired, the relevant data is routinely deleted. If data is not affected by this, it will be deleted or anonymized if the purposes stated in this data protection declaration no longer apply. Unless this data protection declaration contains any other, deviating provisions with regard to the storage of data, the data we collect will be stored by us for as long as they are necessary for the above purposes for which they were collected.

Other uses of data and data deletion

Further processing or use of your personal data is generally only carried out if a legal provision allows this or you have consented to the data processing or use. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes before further processing and provide you with further relevant information.

Abuse detection and prosecution

We keep information on abuse detection and tracking, in particular your IP address, for a maximum of 7 days. The legal basis for this is Article 6 (1) (f) GDPR. Our legitimate interest in the retention of data for 7 days is to ensure the proper functioning of our website and the transactions processed through it, as well as cyber attacks and the like. to be able to fend off. We may use anonymous usage information to tailor our website to your needs.

Rights regarding the processing of personal data

right of providing information

You have the right to request information from us at any time about the personal data relating to you processed by us within the scope of Art. 15 GDPR. To do this, you can submit an application by post or email to the addresses given below.

Right to correct incorrect data

You have the right to request us to correct your personal data without delay if it is incorrect (Art. 16 GDPR). To do this, please use the contact addresses given below.

Right to cancellation

You have the right to immediate deletion ("right to be forgotten") of the personal data concerning you if there are legal reasons according to Art. 17 GDPR. These exist, for example, if the personal data are no longer necessary for the purposes for which they were originally processed or if you have withdrawn your consent and if there is no other legal basis for processing; the data subject objects to the processing (and there are no overriding reasons for processing - this does not apply to objections to direct mail). In order to assert your above right, please contact the contact addresses given below.

Right to restriction of processing

You have the right to restrict processing if the requirements are met and in accordance with Art. 18 GDPR. According to this, the restriction of processing may be particularly necessary if the processing is unlawful and the person concerned refuses to delete the personal data and instead requests the restriction of the use of the personal data or the person concerned objects to the processing in accordance with Art. 21 Para. 1 GDPR, as long as it has not yet been determined whether our legitimate reasons outweigh yours. In order to assert your above right, please contact the contact addresses given below.

Right to data portability

You have the right to data portability according to Art. 20 GDPR. You have the right to receive the data relating to you that you have provided to us in a common, structured and machine-readable format and to transfer this data to another person responsible, such as another service provider. The prerequisite for this is that the processing is based on consent or on a contract and takes place with the aid of automated procedures. In order to assert your above right, please contact the contact addresses given below.

Right to object

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which, among other things, is based on Art. 6 Para. 1 lit. e or f GDPR takes place, to lodge an objection according to Art. 21 GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. In order to assert your above right, please contact the contact addresses given below.
Right to complain to a supervisory authority

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state of your place of residence, your work or the alleged violation. A list of the supervisory authorities (for the non-public area) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

 

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

Comment function

When users leave comments on our website, the time they were created and the user name previously selected by the website visitor are saved in addition to this information. This is for our security, as we can be prosecuted for illegal content on our website, even if it was created by users.

contact form

If you contact us with questions of any kind by e-mail or contact form, give us your voluntary consent for the purpose of contacting us. A valid email address is required for this. This is used to assign the request and then answer it. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After your request has been dealt with, personal data will be automatically deleted.

Use of Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. (hereinafter: Google). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, other related services are then to be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics .

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking click this link . An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

Use of script libraries (Google Web Fonts)

In order to present our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as. B. Google Web Fonts ( https://www.google.com/webfonts/ ). Google web fonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, the content is displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - but currently also unclear whether and, if so, for what purposes - that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors. You can find more information about data processing by Google the Google data protection information remove. There you can also change your personal data protection settings in the data protection center.

Google AdWords

Our website uses Google conversion tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not want to participate in the tracking, you can refuse the setting of a cookie required for this - for example via a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the domain “googleleadservices.com” are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all of your cookies in the browser, you must set the respective opt-out cookie again.

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Change of our data protection regulations

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

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Questions to the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

datenschutz@rs-gmbh.eu