B2B customer portal
Manage repairs, invoices, devices and support centrally.
When your device stops working, we are here.
CH service
In store or by mail
Express diagnosis
Find location
Choose your device:
Smartphone
Repair iPhone, Samsung, Google Pixel and many other brands.
Computer
MacBook, notebook and Surface service for private and business customers.
Tablet
iPad and tablet repairs with professional diagnosis.
Watch / Gadgets
Smartwatches, AirPods and gadgets checked and repaired professionally.
repairNstore Portal
One portal for customers, companies and insurance partners.
In the customer portal, private customers and businesses manage repairs, devices, invoices, support requests and company fleets in one central place.
Go to customer portalInsurance & claims
Track claims handling, status and documents clearly.
Company fleet management
Keep track of device fleets, employees, locations and repairs.
Repair areas
Choose your device and start the repair.
Clear selection, quick orientation and direct access to the right repair page for phone, tablet, computer and watch repairs.
How it works
From damage to solution in three clear steps.
Choose device
Select brand, model and requested repair online.
Receive diagnosis
We check the damage and recommend the most sensible repair option.
Complete repair
In store, by mail or via a location – transparent until handover.
Brand expertise
Brand expertise
We repair leading brands professionally and reliably.
Apple
iPhone, iPad, MacBook, Watch
Samsung
Galaxy smartphone and tablet
Google Pixel
Pixel display, battery, camera
Microsoft
Surface and notebook
Lenovo
ThinkPad, IdeaPad, Yoga
HP
Laptop and desktop
Huawei
Smartphone, tablet and notebook
Xiaomi
Smartphone, battery and display
From Apple and Samsung repair to Google Pixel repair, Microsoft Surface repair, Lenovo repair and HP laptop repair: repairNstore is your partner for phone, tablet and computer repair.
Existing order
Check repair status online
Have you already handed in your device at repairNstore? Check the current status of your repair online.
Claims handling
Insurance claim? repairNstore is here for you.
Whether display damage, water damage, battery issues or total loss: repairNstore supports repair, diagnosis and professional handling of insurance claims.
For private customers
For companies
For insurance partners
Why repairNstore?
Service that makes repairs easy to understand.
We combine technical precision with clear communication so you quickly know what is possible and which path makes sense.
Fast diagnosis
Clear assessment, transparent options and reliable next steps.
Transparent prices
You see in advance which repair makes sense and what it costs.
Professional technicians
Experience with smartphones, tablets, computers, watches and complex damage.
Quality spare parts
Suitable components, clean workmanship and traceable quality.
Many devices & brands
From iPhone and Samsung repair to Surface, Lenovo and HP.
Claim support
Support for insurance claims, diagnosis and claims handling.
Ready for your repair?
Start your repair request now.
Start your repair request online or get personal advice.
Our repairs on video
Experience repairNstore on YouTube
Follow our technicians during real repairs, from screen replacements and battery swaps to data recovery. We show how sustainable device care works in a transparent, professional and engaging way.
Visit our YouTube channelFrequently asked questions about repairs at repairNstore Switzerland
Devices, brands & spare parts 4 questions
Which devices does repairNstore repair?
We repair smartphones, tablets, computers and laptops from leading brands including Apple (iPhone, iPad, MacBook, iMac), Samsung (Galaxy S & Z Series), Google Pixel, Microsoft Surface, Lenovo, HP, Dell, Acer and more. Whether it is a display, battery, charging port or software issue, we will find the right solution.
How long does an iPhone repair take?
Most iPhone repairs such as display or battery replacements are completed on site within 30 minutes. More complex issues such as mainboard faults or water damage usually take 1 to 2 working days.
Does repairNstore use original parts?
Yes. As an Apple Independent Repair Provider (IRP), we use Apple original parts exclusively for Apple devices. For other brands, we use OEM-quality replacement parts with warranty.
Do you offer a warranty on repairs?
Yes, we provide a warranty of 6 to 12 months on all repairs depending on the device and replacement part. If an issue occurs, the device can be sent in again or brought to one of our stores at any time.
Process, store & shipping 3 questions
Can I also send in my device by mail?
Yes, with our mail-in repair service you can simply send in your device. After receiving it, we carry out a diagnosis and send you a transparent quotation.
How can I find a store near me?
Use our store locator to find repairNstore branches in Zurich, Basel, Lucerne, Bern, Winterthur, Thun, Interlaken and other Swiss cities, as well as Weil am Rhein in Germany.
Does repairNstore also repair computers and laptops?
Yes, we offer comprehensive repairs for MacBook, Microsoft Surface, Lenovo, HP, Dell and other brands. Typical jobs include display, battery, fan and keyboard replacements, as well as software troubleshooting and data recovery.
Prices, battery, display & damage 3 questions
How much does a display repair cost?
The cost varies depending on the model and manufacturer. An iPhone screen replacement usually costs between CHF 99 and CHF 299. For Samsung, Google Pixel or Microsoft Surface, we provide a free quote on request.
How does a battery repair work?
During a battery repair, the defective battery is replaced with a new original or OEM-quality component. It usually takes around 30 to 60 minutes. Afterwards, we perform a battery test and safety check.
Can repairNstore fix water damage or board-level faults?
Yes. Our technicians specialise in micro-soldering and data recovery after water damage. In many cases, the device can be fully restored.
Express, sustainability & appointment 4 questions
Does repairNstore offer express service?
Yes, every store offers an express repair service at no extra cost. Your device is prioritised and repaired within 30 to 60 minutes.
What is the difference between original and premium spare parts?
Apple original parts are sourced directly through Apple's IRP programme, while premium spare parts come from certified manufacturers with matching quality. Both options are quality-tested and fully compatible.
What does "repair instead of replacing" mean at repairNstore?
Our motto stands for sustainable technology service: by repairing devices instead of replacing them, we extend their lifespan, reduce electronic waste and CO2 emissions, and encourage a more conscious use of resources.
How can I book an appointment?
You can book a repair appointment online at repairnstore.ch/reparatur-buchen or contact your nearest store directly by phone.